Refund policy
Return & Refund Policy
Last updated: [6/25/2026]
Welcome to FrameHavenpk.
Customer satisfaction is our priority. Please read our return and refund policy carefully.
Returns
- We accept returns within 7 days of receiving your order.
- The product must be unused, undamaged, and in its original packaging.
- Customers must contact us before returning any item.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse or mishandling.
- Items returned after the 7-day return period.
- Customized or special-order products.
Refunds
- Once we receive and inspect the returned product, we will notify you regarding the approval of your refund.
- Approved refunds will be processed within 5-7 business days.
- Refunds are issued through a suitable method agreed upon with the customer.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear pictures of the product.
Contact Us
For return or refund requests, please contact:
Email: framehavenpk@gmail.com
Store: FrameHavenpk